Terms of use

This is a translation. If it differs from the French version, the French version prevails.

Version of 19 October 2026

Effective as of 19th October 2026.

These terms of use (the "Terms") govern your use of the FeedScore app (the "Service") and your subscription to FeedScore Premium. By creating an account or using the Service, you confirm that you have read these Terms and accept them in full. If you do not accept them, do not use the Service.

1. PUBLISHER

The Service is published by WEIZMAN SASU, a French simplified joint-stock company (SAS) with a share capital of EUR 1,000, registered with the Paris Trade and Companies Register under number 983 423 963, with its registered office at 2 avenue du Général Balfourier, 75016 Paris, France ("FeedScore", "we", "us"). EU VAT number: FR23 983 423 963. Publication director: Jérémy Attia. Contact: contact@feed-score.com

2. WHAT THE SERVICE DOES

FeedScore lets you analyse food products by scanning their barcode and meals by taking a photo, then get a score out of 100 (the "FeedScore") calculated from the profile you provide: goal, physical characteristics, intolerances and activity level. The Service also offers food tracking and suggestions for alternatives.

The Service is a general information tool about food, intended for personal, non-professional use.

3. HEALTH WARNING – PLEASE READ CAREFULLY

3.1 FeedScore is not a medical device. It does not provide any diagnosis, treatment, prescription or medical diet, and it does not replace advice from a doctor, a dietitian or an allergist. Nothing in the Service should be taken as medical advice.

3.2 Allergies. The Service is not designed to manage food allergies. Never rely on the FeedScore, a photo analysis or a suggested alternative to decide whether a food is safe for you. Always check the ingredient list and allergen information on the packaging, and ask restaurants about the composition of their dishes.

3.3 Special situations. Do not use the Service to change your diet without prior medical advice if you have a medical condition (including diabetes, kidney, cardiovascular or digestive disease), a severe allergy or an eating disorder, if you are pregnant or breastfeeding, or if you are under medical treatment.

3.4 Your decisions. You alone are responsible for your food choices and for how you use the information provided. If you have symptoms or doubts about your health, see a healthcare professional; in an emergency, call your local emergency number (112 in the EU).

4. ACCESS TO THE SERVICE

4.1 The Service is reserved for people aged 18 or over. By creating an account, you confirm that you meet this requirement. We may delete any account opened by a minor.

4.2 The Service is available free of charge in a limited version, and in a full version by subscription (section 13).

4.3 Access requires a compatible, up-to-date device and an internet connection, at your own cost.

4.4 You may use the Service for yourself only. You must not enter another person's data, especially a child's, or use the Service to advise third parties.

5. YOUR ACCOUNT

5.1 You create an account with a valid email address or through Apple or Google. You agree to provide accurate, complete and up-to-date information, especially your intolerances and allergies. Because your score is calculated from this information, we are not responsible for an unsuitable score resulting from inaccurate, incomplete or outdated information.

5.2 Your account is personal. You are responsible for keeping your login details confidential and for all use of your account. Tell us immediately at contact@feed-score.com if you notice any unauthorised use.

5.3 You can delete your account at any time in the app settings; your data is then erased as described in the Privacy Policy.

6. HOW THE SCORE WORKS AND ITS LIMITS

6.1 The FeedScore is an automated estimate produced by an algorithm from third-party nutritional information (public or collaborative databases, manufacturer information) and, for photos, from automatic recognition of ingredients and portions by artificial intelligence.

6.2 These sources may be incomplete, inaccurate, outdated or may not match the product in your hands (recipe change, labelling error). Photo recognition is approximate and can be wrong about ingredients, quantities or cooking methods. We do not check each data point individually and do not guarantee that it is accurate or complete.

6.3 The score reflects our own method. It may differ from other rating systems and may change as we improve our algorithm or as source data changes.

7. COMPARISONS WITH OTHER RATING SYSTEMS

Comparisons with Nutri-Score, Yuka or other systems are based on their publicly available methods as of the date stated. They are meant to explain the difference in approach, without disparagement, and imply no affiliation or partnership with their owners, whose trademarks belong to them.

8. CHANGES TO THE SERVICE

8.1 The Service is constantly evolving. We may at any time add, change, limit or remove features, including in the free version, change usage limits or update the algorithm.

8.2 If a change significantly reduces the essential features of your current Premium subscription, we will inform you in advance; you may then cancel your subscription under section 13.

8.3 We may temporarily suspend the Service for maintenance, updates or security, giving notice whenever possible. We may discontinue the Service with at least 30 days' notice; Premium subscribers will then be refunded pro rata for the paid, unused period, unless the refund is handled by Apple or Google.

9. YOUR OBLIGATIONS

9.1 You agree in particular not to:

use the Service for unlawful or fraudulent purposes, or for commercial purposes without our written consent;
copy, extract, index or reuse, manually or by automated means (bots, scripts, scraping), all or part of the Service's data, scores or content;
decompile, disassemble or attempt to access the source code or algorithm, except where permitted by law;
bypass security measures, the limits of the free version or the free trial (for example by creating several accounts);
disrupt the operation of the Service or our servers;
send photos or content that are unlawful, offensive or infringe the rights of others;
resell, rent or share your Premium access.

9.2 If you breach these Terms, we may suspend or delete your account after a formal notice that remains unanswered for 8 days, or immediately in the event of a serious breach (fraud, security breach, scraping, unlawful content). Deletion for breach does not entitle you to a refund of the current period, unless the law provides otherwise.

9.3 You agree to indemnify us against any third-party claim resulting from your breach of these Terms or your unlawful use of the Service, including reasonable legal fees.

10. INTELLECTUAL PROPERTY

10.1 The Service, the FeedScore brand, logo, texts, visuals, interfaces, software, algorithms, calculation methods and databases are the exclusive property of WEIZMAN SASU or its partners and are protected by intellectual property law. We grant you only a personal, non-exclusive, non-transferable and revocable right to use the app for your private needs for as long as you have an account. Any other use is prohibited and constitutes infringement.

10.2 Your photos and content remain your property. You grant us a free, non-exclusive, worldwide licence, for as long as they are stored, to host, reproduce and process them solely to provide the Service [and, only if you have separately agreed, to improve our recognition models]. You confirm that you hold the rights to the photos you send and that they do not show any identifiable person without their consent.

10.3 If you send us suggestions or ideas for improvement, you agree that we may use them freely, without compensation.

11. PERSONAL DATA

We process personal data, including health-related data, with your explicit consent, given when you create your profile and which you may withdraw at any time. Details are set out in the Privacy Policy, which forms part of these Terms.

12. APPLE AND GOOGLE

12.1 These Terms are concluded between you and WEIZMAN SASU only, and not with Apple Inc. or Google LLC. Apple and Google are not responsible for the Service or its content and have no obligation to provide maintenance or support for it.

12.2 If the app fails to conform to any applicable warranty, you may notify Apple, which may refund the purchase price where applicable; to the extent permitted by law, Apple has no other warranty obligation. Apple and Google are not responsible for any claims relating to the Service, including product liability, legal compliance or intellectual property claims.

12.3 Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also comply with the App Store or Google Play terms of use.

13. FEEDSCORE PREMIUM SUBSCRIPTION

13.1 Plans

Free: [number] scans per day, basic personalised score. EUR 0.
Premium monthly: unlimited scans, AI meal photos, progress tracking, alternatives. EUR [X] per month, VAT included.
Premium yearly: same features. EUR [Y] per year, VAT included. The prices and plan contents shown in the App Store or Google Play at the time of purchase apply; prices may vary by country.

13.2 Free trial

Your first subscription may include a 7-day free trial, once per person. Unless you cancel at least 24 hours before the trial ends, the paid subscription starts automatically at the price shown when you signed up. We may refuse or cancel a trial obtained abusively.

13.3 Payment

You subscribe in the app, through Apple's or Google's in-app purchase system. Payment is collected by Apple or Google under their own terms. We never have access to your bank details and cannot directly change or refund a payment made through these platforms.

13.4 Term and renewal

The subscription runs for one month or one year. It renews automatically for the same period at the current price unless you cancel at least 24 hours before the renewal date. We may change our prices; any increase will be announced in advance and will only apply from the next period. You may cancel before it applies.

13.5 Cancellation

You can cancel at any time, free of charge:

iPhone: Settings > your name > Subscriptions > FeedScore;
Android: Google Play > Payments & subscriptions > Subscriptions > FeedScore. Cancellation takes effect at the end of the current, already paid period, and that period is not refunded unless the law provides otherwise. Deleting the app or your account does not cancel your subscription with Apple or Google.

13.6 Right of withdrawal

If you are a consumer in the European Union, you have 14 days from subscribing to withdraw. By requesting immediate access to Premium content during this period, you agree that performance starts before the period ends [to be confirmed by your lawyer: express waiver of the right of withdrawal, or payment in proportion to the service already provided]. The right of withdrawal does not apply to the free trial. Refund requests are made to Apple or Google, under their procedures.

13.7 Legal guarantees

We are liable for any lack of conformity of the digital content and service under applicable consumer law. Contact: contact@feed-score.com.

14. LIABILITY

14.1 We use reasonable efforts to provide a quality Service. The Service is provided as it exists and as available; we do not guarantee that it will be error-free, uninterrupted, or that it will achieve any particular goal (weight loss, performance, improved health).

14.2 To the extent permitted by law, we are not liable:

for any error, inaccuracy or omission in data from a manufacturer or third-party database, or in product labelling;
for incorrect recognition of a dish, ingredient or portion;
for inaccurate, incomplete or outdated information you provided;
for any use of the Service contrary to these Terms, in particular section 3;
for the food or health decisions you make;
for any interruption or malfunction caused by your device, your connection, Apple, Google or any other third party;
for indirect damage, such as loss of opportunity, data or income.

14.3 Nothing in these Terms limits or excludes our liability for gross negligence or wilful misconduct, for personal injury caused by our fault, or the rights you have as a consumer under the law.

15. FORCE MAJEURE

We are not liable for any delay or failure caused by an event of force majeure within the meaning of Article 1218 of the French Civil Code, including a major outage of a hosting provider or network operator, a cyberattack, a decision by the authorities or the unavailability of Apple or Google.

16. THIRD-PARTY LINKS AND SERVICES

The Service may contain links to or suggestions of third-party products. We do not control these third parties and are not responsible for their products, content or practices. A suggested alternative is not a commercial recommendation or a guarantee about the product.

17. EVIDENCE

Data recorded in our systems (login history, consents, scans, subscriptions) is binding between you and us, unless you prove otherwise by any means.

18. CHANGES TO THESE TERMS

We may change these Terms, in particular to reflect changes to the Service or the law. You will be informed of any material change at least 30 days before it takes effect, by notification or email. If you do not accept it, you may delete your account and cancel your subscription before that date; otherwise, continued use means acceptance.

19. ASSIGNMENT

We may assign or transfer these Terms to a company in our group or to a buyer of all or part of our business, provided your rights are not reduced. You will be informed. You may not assign your account or rights to anyone else.

20. MISCELLANEOUS

If any provision of these Terms is held void or unenforceable, it will be replaced by the closest valid provision, and the other provisions will remain in force. Failure to exercise a right does not constitute a waiver of that right. In the event of any discrepancy between the French version and a translation, the French version prevails.

21. CUSTOMER SERVICE AND MEDIATION

Any complaint must first be sent in writing to contact@feed-score.com. Our support team answers [days and hours], within [X] working days.

If you live in the European Union and a dispute is not resolved, you may refer it free of charge to our consumer mediator: SAS Médiation Solution, 222 chemin de la Bergerie, 01800 Saint-Jean-de-Niost, France, phone +33 4 82 53 93 06, email contact@sasmediationsolution-conso.fr, website https://sasmediationsolution-conso.fr, within one year of your written complaint to us.

22. GOVERNING LAW AND JURISDICTION

22.1 Users in the United States. If you live in the United States, these Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the State of [Delaware] and applicable US federal law, including the Federal Arbitration Act, without regard to conflict-of-law rules. Section 23 (arbitration) applies to you.

22.2 Users outside the United States. If you live anywhere else, these Terms are governed by French law. If you are a consumer in the European Union, you also benefit from the mandatory provisions of the law of your country of residence. Failing an amicable solution, disputes will be brought before the competent court under ordinary rules; EU consumers may choose the court of the place where they lived when they subscribed or when the damage occurred.

23. BINDING ARBITRATION AND CLASS ACTION WAIVER (US USERS ONLY)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT.

23.1 Informal resolution first. Before starting arbitration, you agree to send a written description of your claim to contact@feed-score.com and to try in good faith to resolve it with us for 60 days.

23.2 Arbitration. If the dispute is not resolved, you and WEIZMAN SASU agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will take place remotely or in the county where you live. The arbitrator may award the same individual relief as a court. Judgment on the award may be entered in any court with jurisdiction.

23.3 Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek an injunction in court to protect its intellectual property rights.

23.4 Class action waiver. YOU AND WEIZMAN SASU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. YOU WAIVE ANY RIGHT TO A JURY TRIAL.

23.5 Fees. Payment of AAA fees is governed by the AAA Consumer Arbitration Rules.

23.6 Opt-out. You may opt out of this arbitration agreement by emailing contact@feed-score.com, with the subject "Arbitration opt-out", your name and the email address of your account, within 30 days of first accepting these Terms. If you opt out, section 22.1 still applies and disputes will be brought exclusively before the state or federal courts located in [Delaware].

23.7 Severability. If the class action waiver is found unenforceable for a claim, that claim must be decided by a court, not in arbitration, and the rest of this section remains in force.

23.8 Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, otherwise it is permanently barred.

24. ADDITIONAL TERMS FOR US USERS

24.1 Disclaimer of warranties. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

24.2 Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, WEIZMAN SASU, ITS OFFICERS, EMPLOYEES AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) USD 50. Some states do not allow certain exclusions or limitations, so some of the above may not apply to you.

24.3 Indemnification. You agree to defend, indemnify and hold harmless WEIZMAN SASU, its officers and employees from any claims, losses and expenses, including reasonable attorneys' fees, arising out of your breach of these Terms or your misuse of the Service.

24.4 Language. For users in the United States, this English version governs and section 20's language provision does not apply.